Privacy Policy

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Last updated: 15 July 2025

Zion House INT'L ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit zionhouse.org or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, and phone number when you contact us or make a purchase.
• Payment information: billing details processed securely by our payment processor, Paddle. We do not store card numbers on our servers.
• Usage data: pages visited, browser type, device type, and IP address, collected automatically via analytics tools.
• Communications: messages you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders for affirmation booklets and digital products.
• Send you order confirmations, receipts, and customer service responses.
• Improve our website and ministry offerings.
• Comply with legal obligations.
• Send ministry updates or newsletters — only where you have opted in.

3. Payment Processing (Paddle)

All purchases on this site are processed by Paddle (paddle.com), who acts as the merchant of record. When you make a purchase, Paddle collects and processes your payment details in accordance with their own Privacy Policy. We receive only a transaction confirmation and your email address to fulfil your order.

4. Cookies and Analytics

This website may use cookies and similar tracking technologies to analyse site traffic and improve user experience. You may disable cookies in your browser settings; however, some functionality may be affected.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share data with:

• Paddle — for payment processing.
• Service providers — such as email delivery services, solely to fulfil your orders.
• Legal authorities — when required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Transaction records are kept for a minimum of five (5) years for accounting purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party sites such as YouTube, Google Play, Facebook, Instagram, and X (Twitter). We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our site after updates constitutes your acceptance of the revised policy.

12. Contact Us

For any privacy-related questions or requests, please contact us:

• Email: Partnership Ministry Email
• Phone: 0706 832 3030
• Address: 265 Aba Road by Lagos Street, Rumuomasi, Port Harcourt, Rivers State, Nigeria